The Big E Arena FAQ

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The Big E Arena FAQ


Does my child need a ticket?

I lost my ticket. What can I do?

Can you purchase tickets day of show?

Do tickets include general admission to The Big E?

Are tickets from third-party resellers authentic?

What are the Box Office hours?

Are wheelchair seats available?

What time do doors open?

General Policies

Is re-entry permitted?

Can I bring my camera?

Can I smoke or vape?

Can I bring outside food and beverage into The Big E Arena?

Can I bring a stroller or wagon into the venue?

What is The Big E’s Covid Policy?

Something is disrupting my concert experience!

Cancellations & Refunds

Can I get a refund?

What happens if the show is cancelled?

What happens if there is inclement weather?

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